Privacy Policy

Privacy Policy
Last Updated: April 10, 2026

Diamond State Roasters (“we,” “us,” or “our”) operates this website and store, including all related content, features, tools, products, and services (collectively, the “Services”). Our Services are powered by Shopify.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies, relates to, or could reasonably be linked to you, including:

Identifiers: Name, address, email, phone number, IP address
Financial Information: Payment details and transaction history
Account Information: Login credentials and preferences
Commercial Information: Purchase history and product interactions
Internet Activity: Browsing behavior and interactions with our Services
Communications: Messages and inquiries you send to us

We do not treat anonymized or aggregated data as personal information.

2. How We Collect Information

We collect personal information:

Directly from you
Automatically via cookies and tracking technologies
From service providers and partners
From Shopify and related platform services

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, we process your personal data under the following legal bases:

Contractual Necessity: To fulfill orders and provide Services
Legitimate Interests: To improve Services, prevent fraud, and market our products
Consent: For certain marketing and tracking activities
Legal Obligations: To comply with applicable laws

4. How We Use Your Information

We use your personal information to:

Provide and operate our Services
Process payments and fulfill orders
Communicate with you and provide support
Personalize your experience
Send marketing communications (where permitted)
Detect and prevent fraud or security issues
Comply with legal obligations

5. Sharing and Disclosure of Information

We may disclose your personal information to:

Service Providers: Shopify, payment processors, shipping companies, analytics providers
Advertising Partners: For marketing and targeted advertising (subject to your rights)
Affiliates and Business Transfers: In case of mergers or acquisitions
Legal Authorities: When required by law

We do not sell personal information in the traditional sense. However, under CCPA/CPRA, certain data sharing for advertising may be considered a “sale” or “sharing.”

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate and improve our website
Analyze usage and performance
Deliver personalized advertising

Where required by law (e.g., EU), we obtain your consent before using non-essential cookies.

7. Your Privacy Rights

a. GDPR (EU/EEA/UK Residents)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

b. CCPA/CPRA (California Residents)

You have the right to:

Know what personal information we collect and how we use it
Request deletion of your personal information
Correct inaccurate information
Opt out of the “sale” or “sharing” of personal information
Limit use of sensitive personal information (if applicable)
Not be discriminated against for exercising your rights

To exercise your rights, contact us at the details below.

8. Data Retention

We retain personal information only as long as necessary to:

Provide our Services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can be guaranteed 100% secure.

10. International Data Transfers

Your personal information may be transferred and processed outside your country, including in the United States.

For transfers from the EU/EEA/UK, we rely on appropriate safeguards such as:

Standard Contractual Clauses (SCCs)
Equivalent legal transfer mechanisms

11. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date.

13. Contact Information

If you have questions or wish to exercise your rights, please contact us:

Email: admin@diamondstateroasters.com
Address: 410 Avenue 7 Northeast, D, Atkins, AR 72823, United States

Additional Notice for EU Users:
If required, you may request details about our Data Protection Officer (if applicable) or our EU representative.

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